Trip Charges & Promo Questions
Promos, trip charges and billing related questions
- Why can't I just pay cash instead of pre-pay?
- I'm booking and paying for this ride but it's for someone else, do you need my info or theirs?
- Are there any other charges aside from gratuity on the day of the ride?
- Can I get a refund if I do not use the extra time I paid for?
- What can I do to get a better discount?
- What forms of payment does Kaptyn accept?
- What is your refund policy?
- Are we able to tip drivers?
- How do I add a promotional code?
- How do I signup for Kaptyn?